fREQUENTLY aSKED qUESTIONS
q : are your products tested on animals?
Not at all!! we are strictly against animal testing and we do not use any animal derived ingredients. All of our products are approved by Cruelty Free International and the Vegetarian Society.
q: are your products vegan friendly?
In March 2018 ‘The Soap Shop’ company got approved of being vegan, so yes the majority of products are however some still may contain beeswax… they are currently trying to find an alternative.
Products that are sold by Stellar Boutique that contain beeswax and are currently not vegan is the:
Peppermint & Avocado Foot Balm in the Foot Spa Set and sold individually.
q: are your products for sensitive skin?
Some of our products are made free from artificial colours, perfumes and essential oils, which normally would be considered safe for sensitive skin. Everyone’s skin is different and it is impossible to say whether all products would be suitable for everyone due to allergies, so a patch test is always recommended.
q: do you offer pamper group sessions?
Yes (in Notts?)! please message Stella on 07592800061 to discuss pamper spa sessions that can be hosted from the comfort of your own home, different venues or for other events e.g. Hen parties. Sessions will last for about 2.5 hours. Details will be discussed over the phone to make the pamper sessions bespoke to each customer.
q: how do i place an order with you?
Please contact Stellar on firstname.lastname@example.org or alternately message Stella on 07592800061. Check out our Facebook page Stellar Boutique Spa or Instagram page - @stellarboutiquespa. Our webpage www.stellarboutique.co.uk has direct links to take you to both of those pages.
q: do you deliver/pick up from where you are based?
We are based in Mansfield, Nottinghamshire, and can sometimes offer delivery on larger orders within the area for an agreed cost. Just get in touch at email@example.com or call Stella on 07592800061 for more information on this.
q: what payment method do you accept?
We currently accept bank transfer and Paypal transactions. Information where to pay will be given to you by Stella.
For any other questions please get in touch at firstname.lastname@example.org or call Stella or 07592860001.